BPO

MNLeistung Inc. where we redefine customer engagement through our unparalleled business process outsourcing services. We specialize in delivering exceptional inbound call solutions tailored to meet the diverse needs of your business.

With a focus on excellence, our inbound/outbound call services cover a spectrum of customer-centric solutions, such as:

  1. 1Customer Support
  2. 2Technical Assistance
  3. 3Order Processing
  4. 4Help Desk Services
  5. 5Product Information Requests
  6. 6Returns and Refunds Handling
  7. 7Upselling and Cross-Selling
  8. 8Account Management
  9. 9Surveys and Feedback Collection
  10. 10Appointment Scheduling
  11. 11Emergency Response Services
  12. 12Virtual Receptionist Services
  13. 13Surveys and Feedback Collection

In addition to our core call center offerings, we extend our support through back-office services, chat support, multichannel communication, and rigorous quality assurance processes. This holistic approach ensures that your business not only meets but exceeds customer expectations, fostering long-lasting relationships and driving success.

Partner with MNLeistung Inc. to experience a new standard of excellence in call center services. Empower your business with our expertise, dedication, and commitment to delivering outstanding customer interactions. Your success is our priority, and we are here to elevate your customer engagement to new heights.

Our accounting and bookkeeping services encompass a comprehensive range with a wealth of expertise and experience across various industries such as trading, real estate, construction, information technology, business process outsourcing, and healthcare. We strive to ensure accuracy, compliance with regulations, and strategic financial management for businesses of all sizes. Among the services we provide are:

1. Preparation of journal entries and reconciliations of balance sheet and income statement accounts such as: book to bank cash transactions, accounts receivable, accounts payable, revenue, and expenses.

2. Managing payables cycle for various vendors and/or expenses by reviewing and confirming invoices and their attachments such as the following: allocated budgets for purchase requisitions, quotations, canvas, purchase orders, request for payments, vouchers, and determining the applicable taxes.

3. Managing receivables cycle for various customers/clients, by reviewing and confirming outstanding customer payments and following up for collections as needed. Review cash receipts and application of deposits. Review AR Aging on a regular basis and manage the collection process.

4. Performing financial statement analysis and providing explanations for abnormal account balances.

5. Developing internal control guidelines, policies and procedures for budget accounting, cash and credit management, administration, and other activities.

6. Maintaining and preparing month-end reconciliations for accrued expenses, fixed assets, prepayments, amortizations, and intangible assets.

7. Streamlining process improvement projects, enhancing the internal controls over accounting processes and systems.

Our seasoned professionals are committed to delivering exceptional solutions tailored to the unique demands of each industry. Discover how we can elevate your business.